Terms and Conditions
Wedding cakes will be delivered to your venue on the date of your wedding unless previously discussed that an alternative day would be suitable. The Cake Bar will arrive at your pre-arranged time on the day of your wedding.
Most wedding will be delivered AM but there are occasions where a PM delivery may be more suitable e.g. weather/distance, in the very rare event that there is substantial traffic or route change we will arrive at the venue as soon as physically possible. Any day reporting 25 degrees or above will be discussed with the bride and groom or venue to create the least risk scenario for your wedding cake or cake bar, this may entail and earlier delivery/ a later delivery, brining forward your cake cutting, or even a change of design to accommodate for the weather. If your venue has air conditioning please do let us know this asap.
Once the cake has been stacked/styled we will leave your wedding cake at your venue and make the venue staff aware of our departure, this is the point where we are no longer responsible for any eventualities. We will leave the care of your wedding cake with your wedding venue.
Please be aware there will be dowels supporting your cake these are blue/pink/purple or wooden so very obvious for your venue and there may be other components that will need removing before consumption, your venue will be aware of this before we leave.
Your booking is secured with a £100 non-refundable deposit, by paying this deposit you agree into this contract with Cake&Thistle.
Final payments will need to be made the 1st of the month before your wedding date i.e. if your wedding is 13.07.23 your final payment day will be 01.06.23. This is where your design discussed with us is final and no other changes can be made, Please be aware with inflation booking your wedding cake 2+ years in advance may result in a price increase closer to your wedding date, this isn’t always the case but is dependent on price rises or product changes.
Any late payments may incur a late payment charge of £25 per week or in extreme circumstances be cancelled immediately holding the deposit. This will then be discussed with you to create a solution.
Cake and Thistle uses a kitchen where soy, eggs, gluten, dairy, nuts and other allergens may be present. By securing your deposit you are responsible for notifying your guests of this, Cake&Thistle takes no responsibility for allergies or complications due to consuming products.
Refunds can be given (minus the £100 deposit) in exceptional circumstances. We as Cake and Thistle reserve the right for this to be at our discretion.
Cancellations made 2 months or less before delivery day will be required to pay 100% of the final balance within 7 days of cancelation.
Cancellations made 3-4 months before delivery day will be required to pay 50% of the final balance within 7 days of cancelation.
Cancellations made 5 months or more before delivery day may incur a small admin fee within 7 days or cancelation.
In the unlikely event of any extreme circumstances from either side, communication will be made at the earliest possible chance to arrange alternative arrangements for your cake/cakebar. Cake&Thistle and TheCakeBar is run by a single person and in the very unlikely event of being unable to fulfil an order due to hospitalisation/illness alternative options will be discussed with the client to come to an agreement for both parties.
Cake&Thistle reserve the right to photograph all work and use for social media, advertising and portfolio purposes.